The staff members were incredibly helpful and responsive. The rooms are well furnished and offer a stunning view of the mountains. The attached restaurant serves delicious meals.

Amazing and incredible location for visiting restaurants and bars. 5 min walk from the bus stop. Easy check-in and smooth check-out, attentive staff.

Loved Banff, the hotel was quaint little close to all shops and restaurants. The extremely helpful staff from a different waiter provided all the necessary info. The breakfast at the venue was fresh and generous for a hot continental. The location was magnificent and perfect - 500 feet away from Banff Avenue. Besides, we were really close to Close to downtown area for easy walking to stores and lake minnewanka about 5 km from centre of Banff and the main bus stops: D

The service here was excellent, and I enjoyed the convenience of having an attached restaurant with a patio; having an extra easy chair and an electric kettle in the room was a nice touch during my 5-night stay.

It has a marvellous and phenomenal location so close to local restaurants and bars, shopping and tourist spots, downtown. The room is updated, bright comes with the king bed, balcony, for instance. All in all they offer fantastic service.

The room was pet-friendly, the pool was nice.

The place met all my expectations and provided a really great stay for my holiday.

We liked the quality of the beds/bedding and pillows.... Loved the hot tub, but would like for it to be open to 11:00 P.M. The A.M. breakfast was very well done (food/staff) Nick and Rachel at the front desk were fantastic anytime we dealt with them!!!

We did not care for the noise (very loud trucks/buses) were revving their engines at the traffic light right out the windows .. and the drunks wandering up the streets all night were extremely annoying (screaming and yelling) the long slow lineups for the breakfast were tedious, perhaps an overflow room could be opened up... The quality of the bath towels did not match the high quality of the bedding.

Excellent hotel, peaceful at night, hot tub with fire, excellent breakfast, very clean, good location

The dining spot with an outdoor seating area was really nice. I tried some delicious food 😊.

The room was very comfortable, soft bed, two sinks for ease, beautiful spa,, delicious continental breakfast and very friendly and helpful staff.

Fresh and generous breakfast a huge variety of meals.

Modern hotel with very well kept facilities, IDEAL location in the centre of Banff. Honestly no complains at all.

Units here are pet-friendly and come with breakfast included 🐾.

The suite with 1 bed was comfortable and functional. The hot tub was great on a miserable rainy day! Breakfasts were pretty good.

The hotel is close to the downtown and parking is ok. The outside spa were very good , but you to provide a bigger size towels for use at the spa. The breakfast is very good, but you need to provide a throw away cup at the breakfast if a guest wishes to take a coffee with tem.

The hotel was under some constuction, and there was some noise during the afternoon, but we were advised of this info when we booked and when checked in. We were told this only for a short period of time.